Buyer & Seller Safety

At RecycleTech.com.my, your safety is our top priority. We are committed to providing a secure platform where both buyers and sellers can engage in transactions with confidence. This page outlines key safety tips, best practices, and important information to help you avoid scams and ensure a smooth and secure experience on our platform.

General Safety Tips

Trust Your Instincts: If something feels off or too good to be true, it probably is. Always proceed with caution, and don’t be afraid to walk away from a transaction if you feel uncomfortable.
Communicate Through the Platform: Keep all communications within RecycleTech.com.my’s messaging system. Avoid sharing personal contact information like phone numbers or email addresses with buyers or sellers outside the platform.
Verify Listings: Carefully review the details of the listing, including the description, photos, and seller’s feedback. Ask questions if anything is unclear or seems inconsistent.

Buyer Safety Tips

Research the Seller: Before making a purchase, check the seller’s profile, ratings, and reviews. A trustworthy seller will have positive feedback and a history of successful transactions.
Inspect Photos and Descriptions: Ensure that the item’s photos and description match what you’re looking for. If the listing uses stock photos or has limited information, ask the seller for more details or additional pictures.
Avoid Deals That Seem Too Good to Be True: Scammers often lure buyers with extremely low prices on high-value items. Be wary of any deal that seems significantly cheaper than the market rate.
Meet in Safe Locations: If you are meeting a seller in person to inspect or pick up an item, choose a public, well-lit location, and bring a friend if possible. Avoid meeting in secluded areas or private residences.

Seller Safety Tips

Vet Your Buyers: Before finalizing a sale, check the buyer’s profile and feedback. Be cautious if the buyer is new to the platform or has little to no transaction history.
Clear Communication: Provide accurate and detailed information about the item you are selling. Be honest about its condition, any defects, and why you’re selling it.
Use Secure Payment Methods: Only ship items after you have received payment through a secure method. Avoid accepting checks or money orders, as these can be easily forged.
Protect Your Privacy: Do not share personal information like your home address, phone number, or bank details. When shipping items, use a return address that doesn’t disclose your home address, if possible.
Be Cautious with High-Value Items: For expensive items, consider meeting the buyer in a public place to complete the transaction. If shipping is necessary, use a reliable courier with tracking and insurance options.

Recognizing and Avoiding Scams

Phishing Scams: Be wary of emails or messages that ask for personal information, passwords, or payment details. RecycleTech.com.my will never ask for your password or payment information via email.
Fake Payment Confirmations: Scammers may send fake payment confirmation emails or screenshots.
Overpayment Scams: If a buyer overpays and asks you to refund the difference, be cautious. This is a common scam where the original payment is later reversed, leaving you out of pocket.
Advance Fee Scams: Be suspicious of buyers or sellers who ask for payment or deposits upfront before the transaction is completed or before you receive the item.

Reporting Suspicious Activity

Report a User: If you encounter suspicious behavior, a potential scam, or any violation of RecycleTech.com.my’s rules, report the user immediately through the platform’s reporting feature.
Provide Evidence: When reporting, include as much information as possible, such as screenshots of messages, payment confirmations, and the user’s profile details. This helps our team investigate and take appropriate action.
Stay Informed: Regularly check our Safety Center for updates on new scam tactics and advice on how to protect yourself.

Our Commitment to Your Safety

Moderation and Review: All listings on RecycleTech.com.my are moderated before going live to ensure compliance with our policies and to reduce the risk of fraudulent activity.
User Verification: We continuously work to verify the identities of users and monitor transactions for suspicious activity. However, it’s important that you also take steps to protect yourself.
Support Team: Our support team is here to assist you. If you have any concerns or need help with a transaction, don’t hesitate to contact us at [email protected].

Your safety and security are our priority at RecycleTech.com.my. By following these guidelines and staying vigilant, you can enjoy a secure and positive experience on our platform. Together, we can create a community where technology and sustainability thrive, free from scams and fraudulent activity.

Thank you for being a part of the RecycleTech community!